Contact information

Get in Touch with Gotlynx

We’re here to help! Whether you have questions about our premium tumblers and bottles, need help tracking your order, or want to initiate a free 30-day return, our customer support team is ready to assist you.

Contact Details

  • Store Name: Gotlynx

  • Website: gotlynx.shop

  • Customer Support Email: ritiksuri937m@gmail.com

  • Phone Number: +44 113 459 2198

  • Physical Address: 34 The Kingsway, Swansea, SA1 5LG, United Kingdom

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT

Customer Support Overview

Service Area Details
Response Time Within 24 business hours
Shipping Destination United Kingdom (UK-wide delivery)
Standard Shipping 3–5 business days (Always Free)
Return Policy 30 Days (Free Return Shipping & No Restocking Fees)

How We Can Help You

  • Order Status & Tracking: Get real-time updates on your free UK shipping delivery.

  • Returns & Refunds: Request pre-paid return labels under our 30-day return policy.

  • Product Inquiries: Details regarding 40 OZ Quenchers, 20 OZ Slim Bottles, or special Vault collaboration drops.

  • Damaged or Defective Items: Report shipping issues or damages for immediate replacement.